FAQ’s

Cruelty Free

cruelty free

Paraben Free

Sulfate Free

Sulfate-Free

Artificial Preservative Free

Ready wear products are available on our website. Choose the color and one of our beauty tribe members will fill and package the order.

Foundation

Can I order Samples?

We offer samples of base colors to help you identify your foundation shade. Additives and treatments are not available in samples, only base colors.

How do I apply the foundation?

We recommend using the 140 Ammoura foundation brush for even an application and the 160 Chubby brush for a flawless finish.

Can it be used on all skin types?

Yes, it can be used for any skin type. The product is completely customizable to fit your needs.

How does the product wear?

Depending on base choice they can be sheer to full coverage. The enriched and the oil free provide a natural or dewy finish. If you choose those bases and would like a matte finish, we recommend finishing the look with a finishing powder. Matte bases provides a shine free, silky texture with a powdery finish.

Is it ok for skin types with sensitivities?

Yes it is. We recommend a matte base for oily, combination, problem skin, post laser, rosacea, and sensitivities. The matte foundation base is made with pomegranate extract, milk thistle, gingko biloba, lady’s mantle and horsetail. For any sensitivities we always recommend the ultra soothing soothing treatment to your custom blend. This paraben free botanical complex contains 5 synergistic botanicals: Butchers Broom. Hydrocotyle, Marigold, Horse Chestnut, Licorice and Hydrolyzed Yeast Protein. This combination of botanicals soothes, reduces redness and inflammation and improves circulation which improves overall radiance.

Will it cover redness?

Any of our bases will cover redness. We recommend adding the ultra soothing treatment and green toner. For more coverage on problem areas the foundation can be layered.

How do I pick my shade and treatment needs?

For questions regarding color matching and treatment options email us ammoura@gmail.com and one of our beauty tribe members will get back to you as soon as possible. If you are able please attach a photo with natural lighting with a brief description of the products you have in mind. Check back for our custom foundation quiz to help you determine what bases and treatments you need.

Lipstick

Can I order lipstick samples?

We offer samples of lipsticks to help you find your perfect shade. Additives and treatments are not available in samples.

How do I make my lipstick?

The first step is to pick your base, then you choose a shade, next you pick your flavors and additives. Finally, one of our beauty tribe members prepares and custom blends the formula just for you.

What is the different in lipstick bases?

Our butter base Natural, Organic and Vegan lipstick base. Yes, you read it right! We have been creating this unique lipstick base for months as we wanted our clients to have the very best to offer so we made sure that the ingredients were excellent and the performance of the base would be outstanding.

Our cream base makes a creamy moisture filled lipstick that can be sheer or full bodied.

The long-wearing, creamy, matte liquid lip color is formulated to feel plush but lightweight and the no tack texture is extremely comfortable to wear. Our formula glides on smoothly, dries down slowly and is workable to insure a perfect application plus added moisture which prevents cracking. This formula is not completely kiss-proof but extremely seductive!

How are orders processed?

All online orders are processed with PayPal

Can I re-order the same formula?

All custom blended formula's are saved in house for re-orders. If you have a seasonal foundation shade, please specify which one you would like to re-order. If you would like to create a new shade, we will still keep the existing formulas on file.

Where do you ship?

We ship any where in the US. We are working on international orders.

How much is shipping?

Shipping cost is $6.00-$8.00. Any orders over $50.00 receive free shipping.

How long will it take to get to me?

Customized orders take 5-8 business days from the time order is placed, then it is formulated, filled and processed for shipping. Ground shipping is generally 3-5 days during non holiday seasons.

Can I return an item?

We highly encourage all of our clients to take advantage of our samples before ordering any custom blends. Unfortunately, we are unable to accept returns on custom blends, but we are happy to work with all of clients for the best experience possible for their specially formulated orders. Please reach out immediately with any problem orders and our tribe do our best to create the best experience possible and provide a solution.